Uchumi Supermarkets Ltd
Uchumi Supermarkets Ltd (Uchumi Supermarkets Limited) is a Kenya-based company engaged in the retail supermarkets operation. It distributes bakery, wines, meat, fish, vegetables, as well as kitchen appliances and decoration, among others. The Company operates a network of 37 branches across East Africa.
On 17th December 1976, Uchumi shareholders-Industrial Commercial & Development Corporation (ICDC), Kenya Wine Agencies Limited (KWAL) and Kenya National Trading Corporation (KNTC) – all Government owned parastatals entered into a management contract with Standa SPA of Italy. Standa, a leading supermarket group with a presence in Europe and vast retail experience was given the task to manage and train Kenyan personnel who would eventually take over the running of the organization. In the 1990’s Uchumi spearheaded the hypermarket concept in Kenya.
In early 2000s Uchumi started to experience financial and operational difficulties occasioned by a sub-optimal expansion strategy coupled with weak internal control systems.. As a result, on 31st May 2006, the Board of Directors resolved that the Company ceases operations and on 2nd June 2006, the Debenture Holders placed the Company under receivership. Simultaneously, the Capital Markets Authority (CMA) suspended the Company’s listing on the Nairobi Securities Exchange (NSE).
The management and staff have since worked tirelessly to redeem the company. From a negative bottom line in 2006, the company has reported profits in the last three financial years. The lending banks in turn lifted the company’s receivership in 2010 and the company was successfully re-listed in the Nairobi Securities Exchange on 31st May 2011 – exactly five years to the date that it was suspended. The company is indebted in gratitude to the government, lending banks, our suppliers, customers and shareholders for their support and commitment to saving one of Kenya’s oldest strongest brands.
Mission Statement
To provide quality Customer Service, Maintain quality and motivated manpower, and to ensure the company’s long term professional and financial viability; while protecting the environment.
Vision
To be the supermarket of choice in the Eastern African Region.
Our Values
In everything we do, we live our values:
- Integrity & Transparency
Our actions and operations are transparent. - Networking
Effective communication and knowledge sharing at all levels is core to our business. - Team-work
We value team spirit where everyone is important and their contribution is appreciated and recognized. - Commitment & Accountability
We are passionate in what we do and are accountable to our stake holders. - Quality Service
Our customers get the best of our dedicated and efficient service. - Professionalism
We strive for the best in whatever we do maintaining professional ethics and business acumen.
Social Responsibility
We value our community and so we try to give back as much as possible through different corporate social responsibilities.
Our Contact Details
Uchumi Supermarkets (Tanzania) Limited
QualityMall Hyper,
Quality Centre bldg,
BOX 69057,
DAR ES SALAAM.
Specialty Business
Email:marketing@uchumi.com
Customer Service
Email:customerservice@uchumi.com
Investors
Email:investors@uchumi.com